About Us
Afeni Healthcare is striving to become the UK’s leading independent provider of support for people with learning disabilities, complex needs, autism and mental health conditions. Our purpose is to deliver a high standard of accommodation and support services to people across the country. Our innovative services are focused on enabling people to achieve their goals through individually tailored solutions.
We aim to empower individuals through our services, whether that is achieved with 24-hour assistance or just a few hours a week. Putting the individual and their needs at the heart of our services ensures our staff provide a person-centred and a customised level of help unique to us.
Aims and Objectives:
- To provide consistency, continuity and quality in our support services.
- To provide supportive assistance that makes a difference through encouraging independent choice.
- To develop our staff by providing challenging and fresh opportunities to work.
- To provide a stable and safe environment for the individual to flourish.
- To work alongside and in partnership with individuals, their families and other agencies, where necessary, to build strong relationships.
How do we help?
People with autism and those with learning difficulties may face struggles on a day to day basis. At Afeni Healthcare, we help them think positively, involving them in meaningful and effective activities to explore their qualities and strengths.
We help them learn and work; to do so, we explore employment opportunities where they can use their skills to work independently. With us, they get professional assistance in performing their tasks. We help them lead their life based on their preferences, thus enhancing their self-determination and level of confidence.
Our Values
We, at Afeni Healthcare, focus on offering quality services and care to people with autism or learning disabilities. Our aim is to become the provider of choice and best option when it comes to facilitating people who face challenges every day. We help individuals stand on their own feet and integrate into the community by providing support with a real impact.
We understand that every person wants to live life to the fullest. However, people with autism or learning disabilities may have difficulties communicating or understanding social cues, which leads to them feeling disappointed. At Afeni Healthcare, our aim is to boost their confidence and self-esteem so that they can equally participate in social activities. We take their preferences into account and make sure they receive what they want. Helping individuals feel better through our services is our priority. For us, their needs matter the most. We make sure our service users feel good and get a better perception of life.
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Safety
At Afeni Healthcare, we ensure that all people are getting equal support and care, putting our effort into helping them lead a happy life. Our well-trained and experienced professionals, as well as safe and quality services, are the reasons we make a great difference in people’s lives.
We assure that all services are safe and legal. Our safety policy is of the utmost importance and is applied by our regulation team. Our services, as well as programmes, are all approved by special regulators and assurance staff. We make sure the best services are offered, and proven practices are applied.
We are always striving to become the provider of choice and your solution for people with autism or learning disabilities. That is why we make impactful adjustments in our services, to make them more effective and beneficial for the people who use them. To keep our accommodations a safe premise, safety and fire audits are undertaken by health and safety experts. Their expertise ensures maximum safety and security for our employees and for the people who use our services.
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Safety and Compliance
Incident Management
We believe that incident management is a “must-have” to keep our accommodations a safer place. We identify the risks and make preventive measures. We have a dedicated Incident Management Team that focuses on the issues and their impact on our services. With their guidance and suggestions, we make our accommodations less vulnerable to negative events.
Compliance
Our services are inspected by the regulators and the assurance staff. All facilities meet the national regulatory standards of compliance. The Director of Compliance monitors our services and helps us accomplish the best possible rates of compliance with regulatory standards.
Internal Inspection
Internal inspections are carried out at the sites that are at the risk of non-compliance. The Compliance Inspectors thoroughly analyse the specific areas and monitor them. They provide us with the solutions that can be applied to make our facilities meet the specifications set in the law.
Compliance Inspector
Our services are checked and analysed by Compliance Inspectors who make sure all our facilities are according to the national standards. They also give their feedback and suggestions for the betterment of our work and highlight the areas that need improvement.
Why choose us?
Experienced specialists
The thing that makes us stand out in the crowd is our quality of work. We have experienced specialists who have vast experience in dealing with people across the autism spectrum and with people with learning disabilities. They make sure the individuals are getting maximum care and support, suited to their needs.
Our expert staff is one of the reasons for our great reputation. Our professional staff communicate with our service users to gauge their anxiety or stress and to evaluate their needs and fears. They also listen to their ideas, preferences and choices to get to know them. That is why all the services that are provided are exactly according to each person’s needs.
At Afeni Healthcare, we make sure all staff members attend our training programmes. Through this impactful programme, we help our employees enhance their knowledge and expertise needed to treat people individually. Our aim is to make our staff members more motivated and involved in the services we offer.
Quality services
We not only support individuals but also focus on their personal development. We help them with day-to-day tasks such as eating, dressing, bathing and more but also involve them in activities that might boost their thinking capabilities. Our aim is to make them feel independent and worthy. We help them make a positive change and work towards a better future by providing support to learn new skills improving their education and seeking job opportunities.
Complaint management
For a smooth running of an organisation, it is important to make sure clients are satisfied and happy. We, at Afeni Healthcare, work hard to deliver the best. We listen to the queries of our clients and respond to them at our earliest.
With our complaint management system, we address complaints and find solutions to resolve them. We handle complaints professionally and with respect and promptness. We make sure we are meeting our clients’ requirements in a timely manner.
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Get in touch
Our friendly staff are always available to help you with your needs. If you need support, or you have questions, please get in touch with us for more information.